No, you can place an order as a guest without creating an account. However, registering an account allows you to track your orders, save your information, and enjoy a faster checkout experience for future purchases.
We offer multiple secure payment options for your convenience, including Cash on Delivery (COD), CliQ transfers, and major credit and debit cards (Visa). Available payment methods will be displayed during checkout.
We provide fast and reliable delivery services across Jordan through trusted shipping partners. All orders are carefully packaged to ensure they arrive safely and in excellent condition.
Orders within Amman and Zarqa are typically delivered on the same day. For all other governorates across Jordan, delivery usually takes 1–2 business days, depending on the destination and order processing time.
Products may only be returned or exchanged on the same day of delivery if a manufacturing defect is discovered upon initial inspection. The product must be returned in its original condition, including all accessories, packaging, and proof of purchase. Returns or exchanges are not accepted for products that have been used, physically damaged, or reported after the day of delivery
If you have any additional questions, our customer support team is always happy to assist. Contact us through any of our available channels, and we will respond as soon as possible during business hours.
Yes, we offer a comprehensive 1-year warranty on all products purchased directly from our store.
To qualify for warranty coverage, the item must meet the following conditions:
- Manufacturing Defects: The warranty covers faults in materials and workmanship under normal use.- Proof of Purchase: A valid order number or receipt must be provided.- Original Condition: The product must not show signs of misuse, unauthorized repairs, accidental damage, or severe physical alteration.